Cancellation & Refund Policy

1. Subscription and Usage Models

• Valuez AI provides access to its chatbot and automated services on a subscription basis (monthly or annually) or a consumption-based pay-as-you-go model.
• Subscription fees are billed in advance on a recurring cycle based on your selected tier.

2. No-Refund Policy

• Except as explicitly stated in this policy, all payments made to Valuez AI for subscriptions, API usage, or specialized setup fees are non-refundable.
• We do not offer pro-rated refunds or credits for unused periods of a billing cycle, nor for unused tokens or messages allocated to your chatbot account.

3. Cancellation Terms

• You are free to cancel your Valuez AI subscription at any time via your user dashboard.
• Upon cancellation, your chatbot services and dashboard access will remain active until the conclusion of your current paid billing period.
• After the billing period ends, your subscription will not renew, and access to premium features may be restricted or suspended.

4. Service Disruptions and Technical Issues

• If you experience prolonged, severe downtime or technical issues directly attributable to Valuez AI infrastructure that renders your chatbot entirely unusable, please reach out to support.
• Refund or credit requests based on technical errors will be evaluated on a case-by-case basis at the sole discretion of Valuez AI.
• Valuez AI cannot issue refunds for service failures caused by third-party communication channels, API updates from external messaging networks, or local internet limitations.

5. Policy Amendments

• Valuez AI reserves the right to modify or update this Cancellation & Refund Policy at any time. Any changes will become effective immediately upon posting to this page.
• Your continued use of the chatbot platform following an update indicates absolute acceptance of the revised policy.

6. Support and Inquiries

If you have any questions regarding billing anomalies, accidental double-charges, or cancellations, please contact our team immediately:

Email: buddy@valuez.ai
Mobile: +91 9028012728